Privacy Statement

SMART Gym Store Privacy Policy
https://smartgymstore.nl

About our privacy policy
SMART Gym Store cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.
third parties.

This privacy policy applies to the use of the website and the services provided by SMART Gym Store. The effective date for these terms is October 11, 2025; the publication of a new version renders all previous versions invalid. This privacy policy describes which data
We collect information about you, what this information is used for, and with whom and under what conditions it may be shared with third parties. We also explain how we store your information, how we protect it from misuse, and what rights you have regarding the personal information you provide to us. If you have any questions about our privacy policy, please contact our privacy officer; you will find their contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it, what security techniques we use and who has access to the data.

Web store software Shopify
Our online store is developed using Shopify software. Personal data you provide to us for the purposes of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Shopify is obligated to implement appropriate security measures under our agreement with them. These security measures include SSL encryption and a strong password policy. Shopify is a certified credit card processor. Shopify uses
Cookies are used to collect technical information regarding your use of the software. No personal data is collected or stored. Shopify reserves the right to share collected data within its own group to further improve its services. Shopify adheres to applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies; your data may be processed in the United States.

Web hosting MyDomain
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data.
prevent. MyDomain is obligated to maintain confidentiality under the confidentiality agreement.
We use the services of [name missing in original] for our regular business email communications. This party has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. [name missing in original] does not have access to our mailbox, and we treat all our email communications confidentially.

Payment processors Mollie
We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address and city of residence information and your payment information such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees regarding the protection of your personal data also apply.
Applicable to the parts of Mollie's services for which it engages third parties. Mollie will not retain your data for longer than permitted by law.

Shopify
EXAMPLE: To process (part of) the payments in our online store, we use the platform of [PROVIDER]. [PROVIDER] processes your name, address, and city of residence information, as well as your payment information such as your bank account or credit card number. [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [PROVIDER] reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of a request for a deferred payment (credit facility), [PROVIDER] shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of [PROVIDER]'s services for which they engage third parties. [PROVIDER] will not retain your data for longer than is permitted by law.

WebwinkelKeur Reviews
We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. In some cases, WebwinkelKeur may contact you.
To provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide its services, for which we have given WebwinkelKeur permission. All the aforementioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Trustpilot
EXAMPLE: We collect reviews through the [PROVIDER] platform. If you leave a review through [PROVIDER], you are required to provide your name and email address. [PROVIDER] shares this information with us so we can link the review to your order. In some cases, [PROVIDER] may contact you to provide an explanation of your review. If we invite you to leave a review
We share your name and email address with [PROVIDER]. They use this information solely for the purpose of inviting you to leave a review. [PROVIDER] has taken appropriate technical and organizational measures to protect your personal data. [PROVIDER] reserves the right to
To engage third parties to provide services, we have given [PROVIDER] permission to do so. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of the service for which [PROVIDER] engages third parties.

Shipping and logistics
via supplier
EXAMPLE: When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of [PROVIDER] to carry out the deliveries. For this purpose, we must share your name, address, and city of residence with [PROVIDER]. [PROVIDER] uses this information solely for the purpose of fulfilling the agreement. If [PROVIDER] engages subcontractors, [PROVIDER] will also share your information with these parties.

Invoicing and accounting
MoneyBird
We use MoneyBird's services to maintain our administration and accounting. We share your name, address, and city of residence, as well as details regarding your order. This information is used to manage sales invoices. Your personal data is sent and stored securely. MoneyBird has implemented the necessary technical and organizational measures to
To protect your data from loss and unauthorized use. MoneyBird is obligated to maintain confidentiality and will treat your data confidentially. MoneyBird will not use your personal data for purposes other than those described above.

External sales channels
Directly via supplier
EXAMPLE: We sell (some of) our products through the [PROVIDER] platform. If you place an order through this platform, [PROVIDER] will share your order and personal data with us. We use this data to process your order. We treat your data confidentially and have appropriate
technical and organizational measures taken to protect your data against loss and unauthorized use.

Purpose of data processing
General purpose of the processing
We use your data solely for the purposes of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data for purposes other than those based on your
If you would like to contact us at a later date, we will ask for your explicit consent. Your data will not be shared with third parties, except to meet accounting and other administrative obligations. These third parties are all bound by confidentiality under the agreement.
between them and us or an oath or legal obligation.

Automatically collected data
Data automatically collected by our website is processed to further improve our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations
In certain cases, SMART Gym Store may be legally obligated to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will object to this within the limits of the law.

Retention periods
We retain your data for as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services.
If you inform us of this, we will also consider this as a request to be forgotten. This also means that we will not retain your data for longer than two years from the last point of contact or transaction, unless there is a legal justification for this.
basis. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees will no longer have access to your client profile and documents we have produced in connection with your assignment.

Your rights
Under applicable Dutch and European law, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. Below, we explain these rights and how you can exercise them. In principle, to prevent misuse, we only send copies of your data to the email address you already have on file with us. If you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself. We maintain records of processed requests; in the case of a request to be forgotten, we will record anonymized data. You will receive all copies of data in the machine-readable format we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are misusing your personal data.

Right of inspection
You always have the right to access the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data, along with an overview of the processors, to the email address we have on file.
who have this data, stating the category under which we have stored this data.

Right of rectification
You always have the right to have the data we process (or have processed) that relates to you personally or can be traced back to you, corrected. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been corrected to the email address we have on file for you.

Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will not be stored until you lift the restriction.
take longer to process.

Right to portability
You always have the right to have the data we process (or have processed) that relates to you personally or is identifiable to you, processed by another party. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties, to the email address we have on file for you. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights
You have the right to object to the processing of your personal data by or on behalf of SMART Gym Store in certain cases. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will provide you with copies of the data that we process (or have processed) and then continue processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Cookies
Google Analytics
Our website places cookies from the American company Google as part of its "Analytics" service. We use this service to track and report on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not authorized Google to use the analytics information obtained for other Google services.

Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy
We reserve the right to amend our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Contact details
SMART Gym Store
Kruiskade 329 3012EG Rotterdam Netherlands TE neronoir.nl@gmail.com
Contact person for privacy matters
Liesbeth van Beveren