FAQs
Frequently Asked QuestionsOrder & delivery
What is the delivery time?
When an item is in stock, your order will be delivered within a few business days. If an item is out of stock or needs to be made to order, the delivery time varies.
What are the shipping costs?
Orders of €99 or more will be shipped free of charge. Orders under €99 will be shipped for €12.95 within the Netherlands and Belgium.
How can I return a product?
Please contact us as soon as possible at info@smartgymstore.com. We'll guide you step-by-step through the returns process.
What if a product arrives damaged?
We work with the best white-glove logistics, which minimizes such problems. Should this happen, please contact us as soon as possible at info@smartgymstore.com. We'll guide you through the returns process.
Payment & Billing
Can I pay later?
Please contact us at info@smartgymstore.com for payment by invoice options.
Will I receive an invoice with VAT?
Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip. Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt
Are the prices inclusive of VAT?
Yes, all prices shown in the webshop include 21% VAT.
Warranty & service
What is the warranty on the products?
The warranty period varies per brand and product.
You will find the specific warranty conditions clearly stated on each product page.
This way you always know exactly what you are entitled to and how long your product is covered.
Can I get a quote for multiple products?
Yes, absolutely! For multiple items, we're happy to provide a personalized quote with the total price.
How does it work with business orders?
For business orders or projects, we're happy to provide a personalized quote. Contact us at info@smartgymstore.com.
We would be happy to discuss the possibilities with you and prepare a competitive proposal for you.
Product & Installation
Can you help me think about the design of my home gym?
Absolutely! Contact us, we're happy to discuss your needs.
Do you offer installation?
Need help installing a product? Contact us, we'd be happy to discuss the options and how we can best support you.
HOME GYM ADVISOR
Do you want to build a home gym but don't know where to start? With our Home Gym Advisor, you can discover which equipment best suits your situation in four simple steps. You'll immediately gain insight into home gym costs, the required home gym budget, and how much space in square meters you need to train effectively at home.
By answering a few short questions, you'll receive personalized advice for your ideal home fitness setup. This way, you avoid buying equipment that doesn't fit your goals, budget, or available space.
HOME GYM ROI
Immediately see how much you can save with a Home Gym compared to a gym membership. Enter your budget, training goals, available space, and experience, and our calculator will determine your long-term return on investment. This will give you a clear overview of your potential financial benefits and help you decide if a home gym is the smart choice for you.